Disclaimer
- WEBSITE CONTENT: The content delivered on or through the Geek Techs website, are provided on an "as is" and "as available" basis. We utterly disclaim any assurance to the content provided on third party website and you bear all risks associated with the use of such third party Content, products and services.
- CERTIFIED TECHNICIANS: Technicians working here are certified by us only and do not claim any brand's certification until specified.
- INDEPENDENT SERVICE PROVIDER: Geek Techs an independent IT service provider, Third party trademarks, logos, brand names, products and services are used as references for informational purposes only. In no way we sponsor their product or services. We hereby disclaim any sponsorship, affiliation or endorsement of or by any such third party.
- WARRANTY COVERAGE: Geek Techs recommend the customer to approach original supplier, in case the product (hardware or software) is under manufacturer warranty you may avail free technical support service in the specified period.
- REMOTE SESSION: Please go through "Remote Access Policy" mentioned under "User Safety Policy".
- SERVICE EXCLUSION: Please refer to "Exclusions from Services" mentioned under "Terms and Conditions" to fully understand services that are not included in our contract.
- THIRD-PARTY SOFTWARE: Geek Techs, when required use third-party software for identifying and fixing the issue. The software tools used are from leading companies such as Microsoft (e.g. Microsoft Security Essentials) or AVG (AVG Tune up) etc. We do not charge fee for the third party software and tools that can be obtained for free, directly from websites of original supplier.
- PROPRIETARY SOFTWARE: Geek Techs does not utilize or sell any proprietary computer restoration software or analytic tools.
- SERVICE RENEWAL: We send reminder to the customer informing the support expiration date and renew the plan on consent of customer.
- WEBSITE COOKIE: To enhance our user experience we have implemented cookies on our website. To view more details please check our cookie policy.
- COPYRIGHTS AND TRADEMARKS:The look and feel of the Site (including all page headers, custom graphics, button icons, and scripts) is the service mark and/or trademark of Geek Techs and may not be copied, imitated, or used (in whole or in part) without Geek Techs prior written permission.
All other trademarks, registered trademarks, company names, product names and brand names are the property of their respective owners, and Geek Techs disclaims any ownership in such third-party marks.
- CUSTOMER SATISFACTION: The customer satisfaction metric is based on an online survey that all of our users are given the option of completing at the end of each repair session. Not all users complete this online survey. This metric is not based on a third-party audit by a market research firm specializing in customer satisfaction tracking studies. As such this metric may not be statistically accurate measurement of Geek Techs customer satisfaction.
- TESTIMONIALS: We never claim that Geek Techs website content will run into your necessities and expectation. Customer testimonials displayed on website are unproven feedbacks received over mail, that does not spring warranty of comparable experience to all customers.